Add Segment Items
Background
A segment is a discrete category that an organization uses to break down its work into manageable components. A segment item is one of many distinct items in a segment. After creating a segment, you can add an unlimited number of segment items to it.
Things to Consider
- Required User Permissions:
- 'Admin' level permissions on the Company level Admin tool.
- Additional Information:
- Segment items are placed into the active state upon creation. If you don't want your company's project users to have access to a specific segment item, you can Deactivate Segment Items.
- 'Code' and 'Description' are required fields.
- Limitations:
- In a flat segment, duplicate entries in the 'Code' field are NOT permitted.
- In a tiered segment, duplicate entries in the 'Code' field are NOT permitted when the segment items are children of the same parent segment.
- There are no character limits or other limitations on entries in the 'Description' field.
- There is no limit on the number of segment items you can add.
- Custom Segments are NOT supported with the ERP Integrations tool.
Steps
- Navigate to the Company level Admin tool.
- Under 'Company Settings', click the Work Breakdown Structure link.
- In the 'Segments' table, click the segment that you want to work with.

- In the 'Segments' table, do the following:
- Click the Add Items button.
- Code. Enter a unique alphanumeric code for the segment item. Then press the TAB key to move system focus to the 'Description' field. For example, enter: P1, P2, or P3
Notes
- You can set character limits on the 'Code' field when adding or editing a segment. See Add a Company Level Custom Segment or Edit a Company Level Custom Segment.
- To save a new segment item, you must enter both a 'Code' and 'Description'. if you do not enter data in these fields, a RED banner appears to alert you that the fields cannot be empty.

- Description. Enter a description of the segment item. Then press the TAB key to save the new segment item to the list. A GREEN 'Success' banner appears to confirm that the new segment item was saved. For example, enter: Phase I, Phase II, or Phase III
Important
In order to navigate off the page, you must enter both a 'Code' and 'Description'. If you do NOT have an entry in both fields and try to move your cursor's focus to a new page, a popup message reminds you that any changes you've made will NOT be saved.
- To finish your data entry on the line item, click Cancel.
- To proceed without saving the line item, click Leave.
- Repeat the steps above for every segment item that you want to add.